Shipping & Delivery
We ship with DHL or DHL Express – the shipping method can be selected when completing your order. Please not that not in every country both options are available. The shipping cost is dependent on the weight of the shipment. If the volume weight of a product is higher than it's real weight, the volume weight of the product will be used for calculation. For articles, which are on stock, the estimated delivery time is 1 to 5 working days.
Please regard that DHL shipping is only available to a weight threshold depending on the shipping zone. Heavier packets can only be shipped with DHL-Express.
For deliveries to non-EU countries additional customs, taxes and fees are raised. For further information about customs, please check
https://ec.europa.eu/taxation_customs/home_en and explicit for Switzerland
https://xtares.admin.ch/tares/login/loginFormFiller.do;jsessionid=6Gn-3uEIiglofk5Cb2lngJGN48PSFuHV0bPm72aVFtUxBFkjKpLD!2102877981?l=en.
Shipping cost calculation
If the volume weight of a product is higher than it's real weight, it's shipping costs will be calculated based on it's volume weight.
Shipping costs
DHL
DHL-Express
DHL-Express Germany (from 31.51 kg)
DHL-Express worldwide (from 30.01 kg)
GLS (Switzerland)
FedEx
FedEx from 70.01 kg
Listing fee (free)
DHL-Express worldwide
Bulky Goods Surcharge
For items that need to be shipped in oversized cartons (longer than 120 cm), it is important to note that due to their volume and/or weight, shipping and handling costs are increased by DHL and DHL Express. Therefore, we charge a bulky goods surcharge in addition to the shipping costs, to the amount of the stated price, which includes the delivery to the first lockable door. This surcharge will be charged once, regardless of the quantity of items ordered, and will be listed separately in the order summary. Affected products are marked considering this circumstances.
DHL
- Delivery within Germany: € 26.89
- Delivery within the EU: € 29.89
- Delivery worldwide: € 32.00
DHL-Express: € 80.00