Register your Product

Register your product now and benefit from our extended 4-year warranty.
On the top of that, you get the chance to become our monthly prizewinner and win a a prize
from our distribution range.
Prizewinner always get picked in the followign month. If you win, we will inform you 
via e-mail and the prize directly to your address.
For march you can win a:
Meris Polymoon - Super-Modulated Multiple Tap Delay
 435 Euro UVP
About you
About your product
Your Receipt

Please upload your receipt / your receipts*:


W-Distribution 4-year Warranty

Warwick grants you an extended 4-year warranty that starts with the date of purchase from the musical instruments retail trade (as indicated on the receipt) and is based on German laws applicable to the sale of consumer goods currently in force (§§ 474-479 BGB, Civil Code). Our warranty applies to the following products and product groups:

  • instruments of the brands Warwick and Warwick Rockbass

  • instruments of the brands Framus and Framus Legacy

  • instruments of the brands Kala, U-Bass, and Traveler Guitar

  • effects pedals from the manufacturers Big Joe Stompbox Company, Carl Martin, Daredevil Pedals, DigiTech, Dunlop, DOD, EarthQuaker Devices, Ebtech, EWS, JHS Pedals, Keeley, Meris, Mooer, Morley, MXR, Neunaber, Old Blood Noise Endeavors, Radial Tonebone, Red Panda, J.Rockett, Rocktron, Seymour Duncan, Source Audio, Way Huge, Xotix, XVive

  • pickups of the brand Seymour Duncan

  • amplifiers of the brands Warwick and Mooer

  • products of the brand RockBoard (elektronics and boards)


Our warranty applies exclusively to defects that can be verifiably ascribed to faults in material or workmanship. In order to activate the warranty, it is necessary to register products on our website within 30 days after the purchase from a musical instruments retail trader (date of receipt). Also, it is required that customers are residents of Germany or Austria, and that the German or Austrian musical instruments retail trader has obtained the purchased products or product groups directly from Warwick.

 For registering a product, please visit our website to provide the following details:

  • personal information (name, address)

  • dealer information (where have you bought the product)

  • when have you bought the product

  • serial number of the product

  • upload a proof of purchase (receipt scan or photo)


A product can only be registered if W-Distribution is authorized for its sales and distribution in your country. Products we have NOT directly sold or delivered to the musical instruments retail trader in question cannot be registered. If you have purchased products or product groups through any other delivery channels, this warranty is not valid.


During the product registration, we will verify if all warranty requirements are met. If all is fine, you will receive a confirmation mail – this e-mail must be submitted with any future warranty claims for the registered product! So, please keep this e-mail as a proof for your registration.

 This warranty does not limit the consumer rights according to § 437 BGB (Civil Code), i.e. supplementary performance, avoidance of sale, reduction, or compensation.


Terms and Conditions for our Extended Warranty Claim:

If your product has a defect within the statutory 2-year period of warranty, please contact the retail trader from whom you bought the product or product group. The retail trader will then contact us and use the registered serial number in order to directly claim statutory warranty as our trade partner according to § 437 BGB (Civil Code).

After the statutory 2-year period of warranty, we back you up with 2 more years of extended warranty. If your product has a defect verifiably ascribable to faults in material or workmanship during this period, please contact Warwick Distribution directly to claim warranty. All Shippingcosts must be paid by the customer. In accordance with the statutory warranty, we will decide depending on the defect if repair or replacement of a product can be warranted. If a product is irreparable or no longer available, we offer a discount coupon worth 50 % of the product’s original purchase price that can be redeemed in our online shop ( ).

Any other claims for the removal of defects than specified in these terms and conditions cannot be justified within the validity of our extended warranty. With the performance of warranty services, the warranty period is neither prolonged nor renewed.


Our extended warranty for registered products with defects verifiably ascribable to faults in material or workmanship is not valid in the following cases:

Thank you for your understanding that certain circumstances cannot be included in our warranty!

  • if the serial number of an instrument or device is missing or was removed

  • inappropriate handling

  • unauthorised interference / attempted repairs

  • overvoltage

  • wilful damage

  • act of nature

  • soiling and staining

  • minor deviations from the normal condition that are irrelevant for the value and usability of a product

  • typical signs of wear resulting from the normal use of a product (e.g. strings, batteries, rubber parts on pedals)


The transfer of the warranty claims specified in these terms and conditions to third parties, especially through resale, is not possible.


Privacy Policy

Die Warwick GmbH & Co Music Equipment KG weist den Käufer darauf hin, dass die im Rahmen des Vertragsschlusses aufgenommenen Daten gemäß dem Bundesdatenschutzgesetz (BDSG) und dem Teledienstedatenschutzgesetz (TDDSG) von der Warwick GmbH & Co Music Equipment KG zur Erfüllung der Verpflichtungen aus dem Kaufvertrag erhoben, verarbeitet und genutzt werden. Diese Daten können zum Zweck von Bonitätsprüfungen auch an beauftragte und gemäß § 11 BDSG sorgfältig ausgesuchte Partner der Warwick GmbH & Co Music Equipment KG übermittelt werden.

Ihre Daten werden nur zu dem genannten Zweck verwendet und nicht an unberechtigte Dritte weitergegeben.


Thank you for purchasing a w-distribution product.


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