General Terms and Conditions

§ 1 Application of our terms and conditions

 (1) All applications, offers, sales and contracts for deliveries and services as well as consulting services in business dealings with consumers and non-consumers in accordance with the law § 310 Abs. 1 BGB with Warwick GmbH & Co. Music Equipment KG (hereinafter referred to as Warwick) are based on these General Terms and Conditions. Our offers, price lists, brochures and other documents are subject to change in terms of prices and delivery options. Customers can be both entrepreneurs and consumers. A consumer is any natural person who concludes a legal transaction for purposes which are predominantly neither their commercial nor their independent professional activity can be attributed (§ 13 BGB). Entrepreneur is a natural or legal person or a legal partnership that acts in the execution of a legal transaction in the exercise of their commercial or independent professional activity (§ 14 BGB). Contract language is German or English.

(2) Our General Terms and Conditions (GTC) apply exclusively to all current and future business relations between the customer and us. Deviating, conflicting or supplementary terms and conditions, even if known, are not part of the contract, unless we have expressly agreed to their validity in writing. They do not become part of the contract, even if we do not expressly contradict them. Our terms and conditions apply even if we execute the delivery without reservation under the contrary terms and conditions of the customer. Changes and additions are made by the management. Verbal agreements or declarations by other persons not specifically authorized by the supplier for this purpose are only valid if confirmed in writing by the management of the supplier. These conditions also apply to all future business between the contracting parties. Business and purchasing conditions of the customer only oblige us, insofar as they do not contradict these terms and conditions and are acknowledged in writing by us.

(3) Our offers are always non-binding, unless otherwise stated in the order confirmation. Oral special offers require a written confirmation to be valid. Orders are only binding for us if they have been confirmed by us in writing. The presentation of the products in the online shop does not constitute a legally binding offer, but only a non-binding online catalogue of the product range. By clicking on the "Buy" button, the customer makes a binding order for the goods contained in the shopping cart. A confirmation of receipt of the order follows immediately after sending the order. The customer is obliged to immediately check our order confirmation or shall accept it as acknowledged if he does not immediately object in writing.


(4) The contract text will be stored and the order data and the general terms and conditions will be sent to the customer by e-mail. Claims from the contractual relationship are not transferable by the customer without our written consent.


(5) Each conclusion of the contract as well as the delivery itself is subject to the correct and timely self-delivery by our suppliers, if the non-delivery is not our responsibility. The customer will be informed immediately about the unavailability of the service. The consideration will be refunded.



§ 2    Information on the nature of our products, prices


(1) When placing an order, the customer must take into account the technical data in accordance with the state of the art, the legal and technical regulations and any individual legal agreements.

2) Information in catalogues, sales documents, sketches, drawings, price lists, etc. are only approximate but best determined. Samples and samples are considered average. We reserve the right to make technical changes to the goods compared with the information in printed materials, illustrations and catalogues. Likewise, changes in shape, colour and / or weight are reserved within reasonable limits.


(3) We reserve all property rights, copyrights and other rights to illustrations, drawings, advertising and other imprints, calculations and other documents. This applies in particular, but not only, to written documents that are designated as "confidential". A transfer to third parties may only be made with our prior express written consent.


(4) Our prices are non-binding recommended prices.


(5) In the case of contracts with an agreed delivery period of more than six weeks, we reserve the right to increase the prices according to actual cost increases due to subcontracting agreements, collective agreements or material price increases. If the increase is more than 5% of the agreed purchase price, the customer has the right to withdraw from the contract in accordance with § 313 Abs. 3 BGB. A claim for damages of the customer is excluded for this case.


(6) Value Added Tax is not included in our prices. It will be shown separately in the bill at the statutory rate on the day of invoicing.


(7) Unless otherwise stated in the order confirmation, our prices apply "ex works" (Markneukirchen), excluding statutory value added tax and packaging. The packaging will be invoiced separately. Value added tax will be shown separately in the invoice in the statutory amount applicable on the day of invoicing.


(8) All quotations and prices outside the order confirmation are non-binding and can be changed by us at any time.



§ 3   Delivery, delivery obligation, shipment and risk


(1) If the customer is an entrepreneur (§ 14 BGB), delivery is always at the risk of the customer. This also applies to partial deliveries. If the customer is a consumer within the meaning of § 13 BGB, the risk of accidental loss and accidental deterioration of the sold item also passes on the sale of the consignment only with the transfer of the goods to the customer. The transfer is the same if the buyer is in default of acceptance. The delivery will be made to the delivery address specified by the customer.

(2) We reserve the right to make cash on delivery or in advance in the amount of the whole or a partial amount of the purchase price. The order confirmation is enclosed with our invoice.

(3) Specified delivery times are adhered to as far as possible. Binding delivery dates and deadlines must be expressly agreed in writing. Minor exceedances are allowed. After expiry of the delivery period, the customer is entitled to set a reasonable grace period, taking into account the interests of the customer and our interests. In the case of non-binding or approximate delivery dates ("approximately", "approx.", "Preferably", etc.), we will do our best to comply with them.

A delivery period is then extended - even within a delay - if, after conclusion of the contract, obstacles occur which we are not responsible for. These include, for example, breakdowns, strikes, lockouts, disruptions to traffic routes, technical difficulties that are in the nature of the contract and make its execution impossible or unreasonable for us or for the suppliers, fire damage, missing raw material, electricity shortage. This also applies if these circumstances occur at our suppliers.


We will promptly notify the beginning and end of such obstacles to the customer. The customer may ask us for a declaration as to whether we wish to withdraw or deliver within a reasonable period of time. If we do not explain immediately, the customer can resign. Claims for damages are excluded in these cases.

(3) If the customer is in default of acceptance or if he breaches other obligations to cooperate, we shall be entitled to demand compensation for any damage incurred in this respect, including any additional expenses (for example storage costs). Further claims are reserved

(4) Compliance with our obligation to deliver presupposes the timely and proper fulfilment of the obligations of the customer. The plea of the unfulfilled contract remains reserved.

(5) We reserve the right to send the customer a sample electronically in the sense of a digital "final artwork" of the ordered goods. This is created on the basis of data and print motifs provided by the customer. Production will only take place after the customer has approved the digital sample, which should be sent immediately upon receipt, preferably within 24 hours. Possibly. Agreed delivery times are only set in motion after the customer has approved the digital design.

(6) Partial deliveries are permitted.

(7) The risk of accidental loss or accidental deterioration of the ordered goods shall pass to the customer at the time at which he is in default of acceptance or payment.

§ 4   Legal right of withdrawal

(1) Withdrawal


Insofar as the customer is a consumer (§ 13 BGB), he has the right to revoke this contract within fourteen days without stating reasons if the requirements of §§ 355 ff. BGB are met. The cancellation period is fourteen days from the day on which the customer or a third party named by him, who is not the carrier, has taken possession of the last goods.

To exercise the right of withdrawal, the customer must contact


Warwick GmbH & Co Music Equipment KG

Gewerbepark 46

D-08258 Markneukirchen

Tel. 49 (0) 37422 555 0

Fax. 49 (0) 37422 555 99


by means of a clear statement (for example, a letter sent by post, fax or e-mail) of its decision to withdraw from this contract. He can use the attached model withdrawal form, which is not required.

To maintain the cancellation period, it is sufficient that the customer sends the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.

(1)    Consequences of withdrawal  

If the Customer withdraws from this agreement, we shall be obliged to refund all payments we have received from the Customer, including delivery charges (except for additional charges resulting from the Customer's choice of a method of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than fourteen days from the date on which we received notice of the withdrawal from this agreement. For this refund, we will use the same means of payment that the customer used for the original transaction, unless expressly agreed otherwise; in no event shall the customer be charged any fees for this refund. We may refuse to refund the payment until we have received the goods or until proof has been furnished by the Customer that the goods have been returned, whichever is the earlier.

The Customer must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which he informs us of the withdrawal from this contract. This period shall be deemed to have been observed if the Customer sends the goods before expiry of the period of fourteen days. 

The costs of returning the goods shall be borne by the customer in accordance with the statutory provisions of Sect. 357 (6 )BGB (German Civil Code).

The Customer only has to pay for a possible loss in value of the goods if this loss in value is attributable to a handling of the goods that is not necessary for checking their condition, properties and function.

This applies in particular if the goods, and in particular the delivered instruments, show signs of wear and tear and if the use of the goods has left signs of such use which go beyond an inspection of the condition, properties and functionality of the goods. In this case, we reserve the right to offset our claims for damages against the claim for reimbursement of the purchase price, which may amount to the total purchase price depending on the condition of the returned goods.

(2)    Exclusion of the right of withdrawal

The right of withdrawal does not apply

to the delivery of goods which are not prefabricated and the manufacture of which is based on an individual choice or intended purpose of the consumer or which are clearly tailored to the personal needs of the consumer,

to the delivery of sealed goods which, for health or hygiene reasons, are not suitable for return if their seal has been removed after delivery,

to the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery,

to the delivery of newspapers, magazines or periodicals with the exception of subscription contracts.


§ 5   Terms of payment


(1) By placing an order, the customer confirms his solvency and creditworthiness. Payments by the customer are made either by direct debit or cash on delivery, unless we have agreed expressly and in writing a different payment method.

(2) If, after conclusion of the contract, we become aware of facts which indicate that the claim for payment is in jeopardy due to a lack of customer's ability, we shall be entitled to demand advance payments or corresponding bank guarantees from the customer after setting a reasonable deadline. In the case of refusal, we can withdraw from the contract, whereby the invoices for already completed and / or completed or not yet delivered partial deliveries are immediately due. Partial deliveries not yet delivered will be delivered after payment.

Goods already purchased or ordered, as well as parts of goods already in the production process, shall be borne by the customer, unless this has already been adequately covered by another provision for compensation etc.

(3) Payments are due no later than 10 days after the invoice date without deduction. Warwick is entitled to demand advance payments on order confirmation, for partial deliveries already made or services / deliveries in stock.

(4) For payments by direct debit, the customer is entitled within 5 days after invoicing to deduct 3% discount on the net amount, insofar as this has been agreed separately between the parties and this is noted separately on the invoice. The purchase price may only be reduced by the discount if all due invoice amounts have been paid and the corresponding discount period has been met by payment receipt from us.

(5) Payments are only valid on the day on which we can dispose of the invoice amount.

(6) Payments for all claims may be made with a debt-discharging effect only to:

Warwick GmbH & Co. Music Equipment KG, P.O. Box 10100, D-08258 Markneukirchen/Wohlhausen

UniCredit Bank AG, IBAN:  DE63 7602 0070 0008 7801 45, BIC: HYVEDEMM460[R1] 


(7) In case of late payment we charge default interest of 9% above the current base rate, if it is a contract between Warwick and a company. In the event of a contractual relationship between Warwick and a consumer, default interest is 5% above the applicable base rate. We reserve the right to prove and assert a higher damage caused by default.

(8) The customer can only offset with undisputed or legally established counterclaims. A right of retention from previous or other transactions of the current business relationship can’t be asserted. In addition, the payment may be withheld due to defects or other complaints only on the basis of a complaint in writing and to the extent agreed upon.

(9) We are not obliged to accept bills of exchange or checks for the purpose of payment. Invoices are regulated by checks or bills of exchange only on account of fulfilment. All associated costs such as bill of exchange and collection charges are at the expense of the customer.

(10) For foreign payments, bank charges will be passed on. Unless otherwise agreed with us, our invoices are always payable within 30 days of receipt of the goods.

(11) Repairs and commission goods are generally payable after delivery or calculation without discount.

(12) Payments will be charged according to the legal regulation of § 367 BGB.

§ 6   Warranty

(1) Only the details given in the order confirmation or such information that we have issued in the form of a separate confirmation are deemed to be the quality of the delivery item. Descriptions of goods, weight and / or quantities, in particular in catalogues, brochures, on the Internet, in price lists and advertisements are only indicative or approximate values. They do not constitute binding quality specifications, unless information on the condition has been expressly confirmed by us in writing. The properties of sample or sample copies become part of the contract only if expressly agreed in writing.

(2) Defects or damages resulting from culpable or improper handling or improper installation as well as the use of unsuitable accessories or modifications of the original parts by the customer or a third party not commissioned by Warwick are excluded from the warranty.

(3) Wear based on use is also excluded from the warranty.

(4) If the customer accepts the goods or the object of the order despite being aware of a defect, he shall only be entitled to warranty claims to the extent described below if he expressly accepts them in writing (eg e-mail) immediately after receipt of the goods reserves.

(5) Warranty claims of the customer presuppose, as far as the entrepreneur is and the regulations on the commercial purchase of §§ 373 ff. HGB apply, if he has properly complied with his duty to inspect and complain under § 377 HGB. Warranty claims due to existing transport damage are also due to the customer under the same conditions. The regulation of this paragraph does not apply if the customer is a consumer.

(6) In the event of a defect, we can, at our option, arrange for the removal of the defect or the delivery of a defect-free product. In the case of removal of defects, we shall only be obliged to bear all expenses necessary for the purpose of remedying the defect, in particular transport, travel, labor and material costs, unless these are increased by the fact that the goods were moved to a place other than the place of performance , We can refuse supplementary performance if it is only possible with disproportionate costs.

(7) If the supplementary performance fails, the customer is entitled to demand withdrawal or reduction. If the customer chooses to withdraw from the contract because of a defect after failed supplementary performance, he is not entitled to any claim for damages due to the defect.

(8) If a complaint by the customer proves to be unjustified, the customer is obliged to reimburse the proven expenses incurred in the context of the alleged defect removal.

(9) The statutory warranty period is 24 months unless Warwick, in special circumstances, issues a separate garden clearance notice for certain parts. In this case, the separate warranty conditions apply additionally. The warranty period begins with passing of risk. The warranty period for used goods is different 12 months, provided Warwick, in particular for the injury of life, body and health, an unlimited liability. If the customer is an entrepreneur, the warranty period for new items is one year and for used items six months from the transfer of risk, provided Warwick, in particular for the injury to life, body and health, unlimited liability.

For the rest, the warranty is based on the statutory provisions.

(10) Warwick shall only be liable for damages other than injuries to life, limb and health insofar as these are due to intentional or grossly negligent acts or culpable violation of a material contractual obligation by Warwick or a vicarious agent (eg the delivery service) of Warwick based. Any further liability for damages is excluded. If a material contractual obligation is negligently breached, Warwick's liability is limited to the foreseeable damage.

§ 7   General limitation of liability outside the warranty

(1) The liability of Warwick for damages with the exception of any claims for damages for breach of the obligation to subsequent performance, for whatever legal reason, in particular impossibility, delay, breach of obligations in contract negotiations and tort, as far as it is in each case a fault arrives, restricted in accordance with this § 6.

(2) The Warwick is not liable

a) in case of ordinary negligence on the part of its officers, legal representatives, employees     or other vicarious agents;


b) in the event of gross negligence on the part of its non-executive employees or other vicarious agents; as far as it is not a violation of essential contractual obligations.


(3) To the extent that Warwick is liable in damages pursuant to § 6, this liability is limited to damages anticipated by Warwick upon conclusion of the contract as a possible consequence of a breach of contract or taking into account the circumstances known to Warwick or which Warwick should have known or when applying customary care should have foreseen. Indirect damage and consequential damage, which are the result of defects in the delivery item, are also only substitutable insofar as such damage is typically to be expected from the intended use of the delivery item.

(4) In the event of liability for ordinary negligence, Warwick's obligation to pay compensation for damage to property and personal injury is limited to EUR 3 million per claim (corresponding to the current coverage of its product liability or liability insurance), even if it is a breach of contract Duties.

(5) The provisions of the Product Liability Act remain unaffected.

§ 8   Retention of title

(1) The following agreed retention of title shall serve as security for all present and future claims of Warwick against the customer arising from the existing delivery relationship between the contracting parties, including balance claims arising from a current account relationship limited to this supply relationship.

(2) Goods delivered by Warwick to the customer shall remain the property of Warwick until full payment of all secured claims. The goods as well as the goods, which take their place after this clause and which are subject to retention of title, are hereinafter referred to as reserved goods.

(3) The customer stores the reserved goods free of charge for Warwick. He is obliged to treat the delivery item with care. Insofar as this is customary, he must insure the delivery item at his own expense against damage caused by fire, water, windstorm or theft, etc. at the acquisition cost. Insofar as maintenance and inspection work is required, the customer must carry it out in due time at his own expense.

(4) The customer is entitled to process and sell the goods subject to retention of title in the ordinary course of business until the event of recovery (paragraph 9) has occurred. The customer is entitled to resell the delivery item in the ordinary course of business. However, it hereby assigns to us all claims in the amount of the final invoice amount (including value added tax) of our claims arising from the resale against its customers or third parties, irrespective of whether the goods are resold without or after processing or processing has been. To collect this claim, the purchaser remains authorized even after assignment. Our power to disclose the assignment and collect the claim ourselves remains unaffected. However, we undertake not to disclose the assignment and not to collect the claim as long as the customer meets his payment obligations to us from the proceeds received, does not default on payment and, in particular, no petition for opening insolvency proceedings or cessation of payments. If necessary, we can demand that the purchaser notify us of the assigned claims and their debtors without delay, provide all information necessary for collection, hand over the associated documents and notify the debtors (third party debtors) of the assignment.

(5) If the reserved goods are processed by the customer, it is agreed that the processing takes place in the name and for the account of Warwick as manufacturer and the seller directly the property or - if the processing is made of materials of multiple owners or the value of the processed thing higher is as the value of the reserved goods - acquires the co-ownership (fractional ownership) in the newly created thing in proportion of the value of the reserved goods to the value of the newly created thing. In the event that no such acquisition of ownership by the seller should occur, the buyer already transfers his future ownership or - im o. G. Relationship - co-ownership of the newly created thing for safety to the seller. If the goods subject to retention of title are combined with other items or are inseparably mixed and if one of the other items is to be regarded as the main item, Warwick, insofar as the main item belongs to Warwick, transfers to the buyer a proportionate co-ownership of the unitary item in the relationship specified in sentence 1.


(6) Pledges and chattel mortgages are inadmissible. In the event of seizure or other interventions in or access to the delivery item, the orderer must notify us in writing without delay, at the latest within 3 working days, so that we can file an action in accordance with § 771 ZPO. Insofar as the third party is unable to reimburse us for the court and out-of-court costs of a lawsuit in accordance with § 771 ZPO, the purchaser shall be liable for the damage incurred by us. Unless the third party is able to reimburse Warwick for any judicial or extrajudicial costs arising in connection therewith, the Customer shall be liable to Warwick for this purpose.

(7) Warwick shall release the reserved goods as well as the items or claims which replace them on demand at its discretion, provided that their value exceeds the amount of the secured claims by more than 50%. The right to vote regarding the securities to be released is ours.

(8) If Warwick resigns from the contract in case of breach of contract by the purchaser - in particular default of payment - (recovery case), he is entitled to demand the restitution of the reserved goods.

§ 9   Place of Performance, Jurisdiction, Applicable Law

Place of performance and exclusive place of jurisdiction for delivery and payment (including check and bill of exchange claims) as well as all resulting disputes is the court responsible for Markneukirchen according to the legal regulations. However, we are entitled to sue the customer at his place of jurisdiction.

The contractual relationships are governed exclusively by the law applicable in the Federal Republic of Germany, excluding the UN Sales Convention (CISG). In the event that the buyer is a consumer, this applies only to the extent that the protection granted by mandatory provisions of the law of the state in which the consumer has his habitual residence, is not withdrawn.

§ 10   Privacy - Data Prodection

We would like to point out that we store and process customer data - insofar as this is necessary for our business and permissible within the scope of the Federal Data Protection Act and the General Data Protection Regulation (GDPR) - in computerised form. We also refer you to our privacy policy, which can be viewed on our homepage at

§ 11   Severability clause

Should individual provisions of a contract with the customer, including these General Terms and Conditions, be or become invalid in whole or in part, this shall not affect the validity of the remaining provisions. The wholly or partially ineffective regulation is to be replaced by a regulation whose economic success comes as close as possible to the ineffective one.

Markneukirchen, February 2018


Warwick GmbH & Co. Music Equipment KG
Commercial Registry: Local court Chemnitz, HRA 2060
represent by personally liable Partner,
Warwick Verwaltungs GmbH
Commercial Registry: Local court Chemnitz, HRB 11029
then again represent by Managing Partner, Mr. Hans-Peter Wilfer



Gewerbepark 46
08258 Markneukirchen

Tel. 49 (0) 37422 555 0
Fax. 49 (0) 37422 555 99
E-Mail :

Handelsregister: Amtsgericht Chemnitz
HRA 2060 / HRB 11029

Ust-IdNr.: DE161934310



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Privacy Policy

General terms of use

Access to and use of this website are subject to the following terms and conditions. If you do not agree with them, please do not use this website.

Data controller

Data controller within the meaning of the Data Protection Act is Warwick GmbH & Co Music Equipment KG, Gewerbepark 46, 08258 Markneukirchen, Germany.

Personal data

Warwick GmbH & Co Music Equipment KG points out to the buyer that the data collected within the scope of concluding a contract are collected, processed and used by Warwick GmbH & Co Music Equipment KG in accordance with the Federal Data Protection Act (BDSG), (GDPR) and the Teleservices Data Protection Act (TDDSG) to fulfil the obligations arising from the purchase agreement. These data may also be transmitted to commissioned and carefully selected partners (e.g. mail order companies) in accordance with Sect. 11 BDSG for the purpose of credit checks or to fulfil our contractual obligations. Your data will only be used for the stated purpose and will not be passed on to unauthorized third parties.


Information, correction, revocation or deletion of your personal data stored by us 

For further questions on the subject of data protection, please send an e-mail to: You can obtain information about your personal data stored by us at any time or change or correct them. You may also revoke your consent to the collection and storage of your data, if given, or have these data deleted. Please contact us in writing:

Warwick GmbH& Co Musik Equipment KG
Attn. Data Protection Officer
Gewerbepark 46
08258 Markneukirchen
Telephone (037422) 555-0
Fax (037422) 555-9999

or by sending an e-mail to:

Please note that we may be obliged by law to store certain data for the duration of the statutory period.

IP addresses

For the creation of access statistics, your IP address, the URL of the page you accessed, the referrer (the previous page from which you were referred to the currently accessed page), as well as date and time of access are recorded when you access our homepage.

These data are only used internally to generate access statistics and is not passed on to third parties. You can object to this use in accordance with Sect. 15 (3) Telemedia Act (TMG) by sending an e-mail to Please tell us your IP address and the exact time of your access to our pages. We will then delete the corresponding entries from our log files.


We use cookies on our site. These are small files which your browser automatically creates and which are stored on your consumer device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not cause any damage to your consumer device and do not contain viruses, Trojans or other malware. The cookie stores information which in each case results in connection with the specific consumer device used. However, this does not mean that we thereby immediately know your identity. The use of cookies serves on the one hand to make the use of our offer more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages on our website. These are automatically deleted after leaving our site. In addition, we also use temporary cookies which are stored on your consumer device for a specific period of time in order to optimise user-friendliness. If you visit our site again to make use of our services, they automatically recognise that you have already visited our site and which data and settings you have entered so that you don't have to enter them again. On the other hand, we use cookies in order to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you. These cookies enable us to automatically recognize that you have already visited our site when you visit it again. These cookies are automatically deleted after a defined period of time. The data processed by cookies are necessary for the purposes mentioned to safeguard our legitimate interests and those of third parties in accordance with Art. 6 (1) sentence. 1 lit. f GDPR (General Data Protection Regulation). Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. The complete deactivation of cookies may, however, result in you not being able to use all the functions of our website.


Analysis Tools

a) Tracking Tools


The tracking measures listed below and used by us are carried out on the basis of Art. 6 (1) sentence 1 lit. f GDPR. With the tracking measures used, we want to ensure that our website is designed in line with requirements and continuously optimised. On the other hand, we use the tracking measures to statistically record and evaluate the use of our website in order to optimise our offer for you. These interests are deemed to be justified within the meaning of the aforementioned regulation.

The respective data processing purposes and data categories can be found in the corresponding tracking tools.


b) Google Analytics1


We use Google Analytics, a web analysis service provided by Google Inc. ( (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter 'Google') for the purpose of tailoring our website to meet your needs and continually optimising the site. In this context, pseudonymised user profiles are created and cookies (see point 4) are used. The information generated by the cookie about your use of this website such as


• Browser type/version,,

• Operating system used,

• Referrer URL (the previously visited page),

• Host name of the accessing computer (IP address),

• Time of the server request,


are transferred to a Google server in the US and stored there. The information is used to evaluate the use of the website, to compile reports about website activities and to provide other services related to website and Internet usage for market research purposes and the design of these Internet pages according to requirements. This information may also be transferred to third parties where required to do so by law or where third parties are contracted to process these data. Under no circumstances will your IP address be collated with other Google data. The IP addresses are anonymised so that your identity cannot be traced (IP masking). You can prevent the use of cookies by selecting the appropriate settings in your browser; however, please note that if you do so you may not be able to fully use all functions of this website. In addition, you may prevent the collection of data (including your IP address) generated by the cookie and relating to your use of the website and the processing of your personal data by Google by downloading and installing a browser add-on ( As an alternative to the browser add-on, in particular for browsers on mobile devices, you can also prevent the use of Google Analytics by clicking on this link. An opt-out cookie is placed on your device to prevent your data from being collected in the future when you visit this website. The opt-out cookie applies only to this browser and only to our website and is placed on your device. If you delete the cookies in this browser, you will need to place the opt-out cookie again. Further information on data protection in connection with Google Analytics can be found, for example, in Google Analytics help ( 6004245?hl=de).


c) Google Adwords Conversion Tracking


We also use Google Conversion Tracking to record the use of our website statistically and to evaluate it for the purpose of optimising our website for you. Google Adwords places a cookie (see point 4) on your computer if you have reached our website via a Google advertisement. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of the Adwords customer's website and the cookie has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page. Data protection authorities require Google Analytics to conclude a contract data processing agreement for the use of Google Analytics to be permitted. Google provides an appropriate template at Each Adwords customer receives a different cookie. Cookies can therefore not be traced via the websites of Adwords customers. The information collected with the help of the conversion cookie is used to generate conversion statistics for Adwords customers who have opted for conversion tracking. Adwords customers find out the total number of users who clicked on their ad and were directed to a page tagged with a conversion tracking tag. However, they will receive no information with which users can be personally identified. If you do not wish to participate in the tracking process, you can also refuse to have a cookie placed as required for this purpose - for example, by setting your browser so that the automatic placement of cookies is generally deactivated. You can also deactivate cookies for conversion tracking by setting your browser so that cookies from the domain "" are blocked. Google's Privacy Policy for Conversion Tracking can be found here (


d)  Social Media Plug-ins


We use social plug-ins of the social networks Facebook, Twitter and Instagram on our website on the basis of Art. 6 (1) sentence 1 lit. f GDPR to promote our brand. The underlying advertising purpose is deemed to be a legitimate interest within the meaning of the GDPR. The responsibility for ensuring that operations are in compliance with the regulation lies with the respective providers. We have integrated these plug-ins by way of the so-called two-click method in order to protect visitors of our website in the best possible way.


aa) Facebook


Social media plugins from Facebook are used on our website to make their use more personal. To do so we use the "LIKE" or "SHARE" button. This is an offer from Facebook. If you call up a page on our website that contains such a plugin, your browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser, which integrates it into the website.


By integrating the plugins, Facebook receives the information that your browser has called up the corresponding page of our website, even if you do not have a Facebook account or are currently not logged into Facebook. This information (including your IP address) is transferred directly from your browser to a Facebook server in the US and stored there. If you are logged into Facebook, Facebook can directly allocate your visit to our website with your Facebook account. If you interact with the plugins, for example by clicking on the "LIKE" or "SHARE" button, the corresponding information is also transmitted directly to a Facebook server and stored there. The information is also published on Facebook and displayed to your Facebook friends.  Facebook may use this information for purposes of advertising, market research and tailoring Facebook Pages to your needs. To this end, Facebook creates usage, interest and relationship profiles, e.g. to evaluate your use of our website with regard to the advertisements displayed to you on Facebook, to inform other Facebook users about your activities on our website and to provide other services associated with the use of Facebook. If you do not want Facebook to allocate the information collected through our website to your Facebook account, you must log out of Facebook before visiting our website. To know more about the purpose and scope of the data collection and the further processing and use of the data by Facebook and your rights and settings to protect your privacy, please refer to Facebook's privacy policy (


bb) Twitter


We have integrated plugins of Twitter Inc. (Twitter) on our website. You will recognize the Twitter plugins (tweet button) by the Twitter logo on our site. You can find an overview of tweet buttons here ( If you access a page of our website that contains such a plugin, a direct connection will be established between your browser and the Twitter server. Twitter then receives the information that you have visited our site with your IP address. If you click the Twitter "tweet" button while logged into your Twitter account, you can link the content of our pages to your Twitter profile. This allows Twitter to allocate the visit to our pages to your user account. We would like to point out that, as the provider of the pages, we do not have any knowledge of the content of the data transmitted or its use by Twitter. If you do not want Twitter to be able to allocate visits to our pages, please log out of your Twitter user account. For further information on this, please refer to Twitter's privacy policy (

Legal notice regarding the protected contents

The contents and structure of this website are protected by copyright. Any duplication, distribution, publication, modification, provision for third parties or editing of all contents and structural elements, in particular texts, text parts, images, graphics, animations and design elements, shall require the express prior consent of Warwick GmbH & Co Music Equipment KG, provided and to the extent that the contents and structural elements are capable of being protected under German law, in particular German copyright law. In particular, the transfer to other websites shall require the aforementioned consent. Only the private, non-commercial use of the contents and structural elements without their processing at one workstation is permitted without consent. Surrender of use: All information, documents and illustrations published on this website are the sole property of Warwick GmbH & Co Music Equipment KG. Permission to use them is subject to the proviso that the copyright notice appears on all copies, the information is used for personal purposes only and is not used commercially, the information is not changed in any way and all illustrations of the website are only used together with the associated text.

Liability for external contents

Warwick GmbH & Co Music Equipment KG regularly checks and updates the contents of this website. Despite all diligence, changes may occur in the meantime. Warwick GmbH & Co Music Equipment KG is not responsible for the contents of other websites that the user accesses by activating a link.

Warwick GmbH & Co Music Equipment KG points out to the buyer that the data collected within the scope of concluding a contract are collected, processed and used by Warwick GmbH & Co Music Equipment KG in accordance with the Federal Data Protection Act (BDSG) and the Teleservices Data Protection Act (TDDSG) to fulfil the obligations arising from the purchase agreement. These data may also be transmitted to commissioned and carefully selected partners in accordance with Sect. 11 BDSG for the purpose of credit checks.

Transfer of personal data to third parties

We will only pass on your personal data to third parties if this is necessary to deliver the products or services you have ordered and subsequently is permissible for the necessary purposes under the provisions of the GDPR, if you have given us your consent to do so or if the transfer is otherwise permitted by relevant statutory provisions. Your personal data will not be transferred to third parties for purposes other than those listed below.

We will only pass on your personal data to third parties if:

  • you have given your express consent in accordance with Art. 6 (1) sentence 1 lit. a GDPR,
  • the disclosure is necessary pursuant to Art. 6 (1) sentence 1 lit. f GDPR for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,
  • in the event that there is a legal obligation to pass on the data pursuant to Art. 6 (1) sentence 1 lit. c GDPR, and
  • this is legally permissible and required for the execution of contractual relationships with you pursuant to Art. 6 (1) sentence 1 lit. GDPR.

Data protection notice of Klarna

Klarna checks and evaluates your data and maintains an exchange of data with other companies and business information agencies if there is a legitimate reason for doing so. Your personal data are treated in accordance with the applicable data protection regulations and as stated in Klarna's data protection regulations for Germany and Austria.


Information, correction, revocation or deletion of your personal data stored by us 

You have the right:


  • to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you may request information about the processing purposes, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right of rectification, deletion, restriction of processing or objection, the existence of a right of complaint, the origin of your data unless they have been collected from us, as well as the existence of an automated decision-making process including profiling and, if applicable, meaningful information on its details;
  • to immediately request the correction of incorrect or incomplete personal data stored by us in accordance with Art. 16 GDPR;
  • to demand the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless processing is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims;
  • to demand the restriction of the processing of your personal data in accordance with Art. 18 GDPR if the accuracy of the data is disputed by you, the processing is unlawful, but you refuse its deletion and we no longer need the data, but you need the data to assert, exercise or defend legal claims or you have lodged an objection against the processing in accordance with Art. 21 GDPR;
  • to receive your personal data which you have provided to us in a structured, common and machine-readable format or to request transmission to another responsible person in accordance with Art. 20 GDPR;
  • to revoke your consent you once gave at any time in accordance with Art 7 (3) GDPR. This has the consequence that in future we may not continue the data processing, which was based on this consent, and
  • to lodge a complaint with a supervisory authority according to Art. 77 GDPR.

For further questions on the subject of data protection, please send an e-mail to: You can obtain information about your personal data stored by us at any time or change or correct them. You may also revoke your consent to the collection and storage of your data, if given, or have these data deleted. Please contact us in writing:

Warwick GmbH& Co Musik Equipment KG
Attn. Data Protection Officer
Gewerbepark 46
08258 Markneukirchen
Telephone (037422) 555-0
Fax (037422) 555-9999

or send an e-mail to

Please note that we may be obliged by law to store certain data for the duration of the statutory period.


Data Security


We use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties. Our security measures are being continuously improved in line with technological developments.

Date and amendment of this privacy policy

This privacy policy is currently valid as of December 2018. It may become necessary to change this privacy policy as a result of the further development of our website and offers       provided on it or due to changed legal or official requirements. You can call up and print out the current privacy policy at any time on the website






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